FAQs

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If there’s something we missed, feel free to ask us by sending an email to events@ambitenergy.com.

All Ambit Energy consultants who want to grow their Ambit business should attend.

For the first time ever, AMBITION will be a virtual, online experience. We are excited about this history-making event and believe it will be informative, inspiring and enjoyable. As always, we will have exciting announcements, great trainings, exceptional speakers and recognition of your success.
This was not an easy decision and was made only after an extensive review and analysis of logistics, health and safety concerns, feedback from our survey of consultants planning to attend AMBITION and both Ambit and Vistra corporate policies. The health and safety of our consultants is always our first priority. We thank you all for your valuable input, understanding and hard work.

AMBITION begins Thursday, September 17 when sign-in opens and concludes Saturday, September 19. Please watch for the schedule of events for complete details and specific times for speakers, trainings and events. Be sure to check back often as it is updated regularly.

The price for AMBITION is now $99 USD per person.
All consultants currently registered for AMBITION will receive a refund for the difference of what they paid and the new $99 ticket price.

U.S. consultants will be issued an Ambit branded prepaid debit card with funds equal to the refund amount due to the purchasing consultant.
  • Three options for the consultant when they receive their debit card
    • Activate and spend prepaid debit card
    • Use the Wirecard website to transfer refund to a bank account (login.wirecard.com)
    • Call and request a paper check if needed
  • Benefits of a prepaid debit cards
    • If lost, Wirecard will send a replacement card 1 time at no cost
    • There is a maintenance fee of $3.50 per month for months 7-12. However, Wirecard will reverse these fees upon customer request as a courtesy
  • Wirecard Contact Info
    • Full access to a dedicated support line at 877-483-3028, available 24/7
    • login.wirecard.com
Canadian Consultants will receive a refund for the difference of what they paid and the new $99 ticket price directly back to their credit cards.
  • Hilton Anatole – If you have booked a sleeping room at the Hilton Anatole, contact the hotel directly at 1-800-955-4281 to cancel your reservation.
  • Omni – If you have booked a sleeping room at the Omni Dallas, and did so through the Ambit block, the hotel will be cancelling your reservation on your behalf. Any deposits will be refunded within 2 – 3 business days. If you need to contact the hotel you can do so at 1-800-843-6664.
Drive Out Hunger has been cancelled and will be replaced by a virtual Ambit Cares Event. More details on this will be coming soon. All consultants currently registered for Drive Out Hunger will receive a full refund back to their original method of payment.
A check in process will be available through Ambit EventCenter on Thursday, September 17. You will need to be registered and check in to the event to be eligible for any applicable promotions, discounts, and other benefits of attending AMBITION.
Ambit is not officially encouraging watch parties or large gatherings for AMBITION. We always urge you to comply with your state and local regulations and CDC guidelines regarding social distancing and hygiene.
The only refunds submitted for AMBITION 2020 tickets will be those for the difference in ticket price explained above.
The virtual event will be available in Spanish.
ASL Interpretation will be provided.
No audio recording, video recording or photography is allowed at any corporate-sponsored event without the express written permission of Ambit Energy. Photography (mobile phone or camera), web streaming, video recording and sound recording of any kind are strictly prohibited during all sessions. Attendees found to be in breach of this policy will not be allowed to access the remainder of the event.
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